Reporting
Reporting across Excel, PostgreSQL, and SAP Business One for operational and management use.
Bentil Owen Smith / IT & Data Support Analyst / Ghana
Reporting, analysis, and support built for business operations.
IT & Data Support Analyst delivering reporting, analysis, and systems support for business operations. Skilled in Excel, SQL, PostgreSQL, SAP Business One, and user support across modern office environments.
Support
Technical support across hardware, software, connectivity, and access management.
Capability
Capability spanning analytics, cloud foundations, and cybersecurity awareness.
Current role
Current role and contribution
Bentil currently supports reporting and decision-making at Family Fountain Assets & Securities Limited, combining Excel, PostgreSQL, and SAP Business One to present business performance clearly.
FF
Investment Analyst Trainee / Data Analyst
Data & ReportingFamily Fountain Assets & Securities Limited / Ghana
Nov 2025 - Present
- Perform data analysis using Excel and PostgreSQL to support business decisions.
- Develop and maintain reports using SAP Business One Crystal Reports for financial and operational insights.
- Translate complex data into clear, actionable insights for management and stakeholders.
- Support data-driven decision-making by identifying trends, anomalies, and performance indicators.
Capabilities
Core tools, platforms, and competencies
A focused view of the capabilities most relevant to reporting, analytics, and day-to-day support delivery.
Microsoft Excel
Power BI
PostgreSQL
Microsoft 365
Data Analysis & Reporting
Business Intelligence
Reporting
Structured reporting for financial, operational, and management-facing use cases.
Support
Technical support across hardware, software, connectivity, and access management.
Direction
Cloud and cybersecurity foundations that complement broader business and IT support work.
Credentials
Certifications and professional grounding
Certifications across cloud, Python, Microsoft 365, and cybersecurity reinforce Bentil's readiness to contribute in modern reporting and support environments.
Certified
Oracle Cloud Infrastructure 2025 Certified AI Foundations Associate
Oracle July 2025
Machine Learning Artificial Intelligence (AI)
Verification available on request.
Certified
McKinsey Forward Program
McKinsey & Company July 2025
Problem Solving Communication Adaptability
Verification available on request.